OVERVIEW

This website is operated by Known Santa Rosa. Throughout the site, the terms “we,” “us,” and “our” refer to Known Santa Rosa. Known Santa Rosa offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. Continued use of the site constitutes acceptance of these Terms.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, malware, or destructive code. Any breach of these Terms may result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that content you submit (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Known Santa Rosa.

Headings are included for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All material is provided for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update prior information.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice and shall not be liable for any resulting changes.

SECTION 5 – PRODUCTS & SERVICES

Certain products or services may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Refund Policy.

We make every effort to display product colors and images accurately but cannot guarantee display accuracy on all devices.

We reserve the right to limit sales, quantities, or discontinue products at any time without notice.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and current account and purchase information and to promptly update your information as needed.

For assistance, contact us at support@known.sr.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for their content, accuracy, or transactions conducted through them.

SECTION 9 – USER COMMENTS & SUBMISSIONS

Any comments, suggestions, or submissions you provide may be used by us without restriction or compensation.

You agree your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting malicious code, collecting personal data, or interfering with site security. Violations may result in termination of access.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available,” without warranties of any kind.

Known Santa Rosa shall not be liable for any direct or indirect damages arising from your use of the Service or products, to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Known Santa Rosa from any claims arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access at any time for failure to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Known Santa Rosa and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 20 – SMS MARKETING

By opting into SMS marketing, you consent to receive transactional and promotional text messages from Known Santa Rosa. Message frequency varies. Consent is not a condition of purchase.

To unsubscribe, reply STOP. Message and data rates may apply. For help, reply HELP or contact support@known.sr.

We are not liable for delayed or failed message delivery.

SECTION 21 – CONTACT INFORMATION

Questions about these Terms should be sent to:
support@known.sr